Privacy Policy
Yarn & Zari (GSTIN: 27AVRPM4331Q1ZS) offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Throughout the site, the terms 'we', 'us' and 'our' refer to Yarn & Zari. We are committed to being transparent about our data collection practices, and we use the best available tools to ensure that your information is secure. Yarn & Zari recognises the importance of maintaining your privacy. This Privacy Policy governs the manner in which Yarn & Zari collects, uses, maintains and discloses information collected from users when you visit or make a purchase from www.yarnandzari.com ("Website"). This Privacy Policy applies to this Website, official social media pages / handles / channels and all products offered by Yarn & Zari.
1. Personal identification information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on the website, submit style preferences, submit feedback forms, write reviews and testimonials, place an order, subscribe to the newsletter, direct login using personal social media credentials, respond to a survey and in connection with other activities, products, features or resources we make available on our Website. Users may be asked for appropriate name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related offerings.
2. Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information. This information will not identify you personally and will not be linked back to you.
3. How we use collected information
Yarn & Zari may collect and use users’ personal information for the following purposes:
· To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
· To personalize user experience - We may use information in the aggregate to understand how our users as a group use the resources provided on our Website.
· To improve our Website - We may use feedback you provide to improve our products and offerings
· To process payments - We may use the information users provide about themselves when placing an order only to fulfil that order. We do not share this information with any outside parties except to the extent necessary to execute/ fulfil the order.
· To run a promotion, contest, survey or other Website feature
· To send users information they agreed to receive about topics we think will be of interest to them.
· To send periodic emails - We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include updates, related product information, etc. If at any time the user would like to unsubscribe from receiving future emails, we provide the user with an option to unsubscribe.
4. Web browser cookies
Cookies are alphanumeric identifiers that our Website places onto your computer’s hard drive. We may store temporary or permanent ‘cookies’ on your computer. We may also use cookies to track and understand the traffic on our Website. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access our Website and the internet address of the Website from which you linked directly to our Website. We use this information to better understand our users and customize our site for users’ particular preferences. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.
5. Sharing your personal information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, or to otherwise protect our rights in case of a dispute.
6. Security Practices and Procedures
· The security of your information is very important to us. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your information. You accept the inherent security implications of providing privacy to your information shared with us and you will not hold us responsible for any breach of security or the disclosure of information unless we have been grossly and wilfully negligent.
· We may enter into agreement with third parties (in or outside of India) to store your information. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require such third parties to adopt reasonable security standards to safeguard your information / data.
· Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
· In the event of any breach of your personal information, we shall, without unreasonable delay, notify you of it by email and take appropriate measures in compliance with the provisions of applicable laws.
7. Third party websites
The Website may provide third party information and links to other websites that are not affiliates of or operated or controlled by Yarn & Zari including but not limited to payment gateways or social networking websites. We are not responsible for any form of transmission, whatsoever, received by you from any third-party website and accordingly does not make any representations concerning the privacy practices or other policies of such third-party websites. Under no circumstances shall Yarn & Zari be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any user information provided by you to such third-party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.
8. Important Disclaimer
Although we provide full security and secrecy to your personal information, we urge you to be careful with sharing of your personal information with any third party claiming to be related to us on separate emails/phone calls etc. We disclaim any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and we take no responsibility of the same.
9. Newsletters
If you wish to subscribe to our newsletter(s), we will use your email id and email address to send the newsletters to you. To respect your privacy, we provide you an option to unsubscribe.
10. Errors, Inaccuracies and Omissions
Information available on this Website may contain technically inaccurate and topographical errors. Information on this Website may be changed or updated without any prior notice. We may also make improvements to the offerings described in this Website and may change without prior notice.
11. Changes to this Privacy Policy
Yarn & Zari has the discretion to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications, if any. You can review the most current version of the Privacy Policy at any time at this page.
12. Your acceptance of these terms
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed as your acceptance of those changes.
13. Contacting Us
If you have any questions about this Privacy Policy, the practices of this Website or your dealings with this Website please contact us as per details on ‘Contact Us’ page.